Effortlessly Monitor Support Tickets Across Accounts: Your All-in-One Solution
Juggling support tickets from a multitude of vendors can be a nightmare. Our cloud-based SaaS eliminates that struggle by consolidating all your tickets into a single, unified platform.
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Focus on what matters
Say goodbye to scattered information and hello to effortless management
Unified Ticket View
Forget vendor portals! See all your tickets, across all vendors, in a single, intuitive dashboard.
SLA at Your Fingertips
Monitor service level agreements (SLAs) with ease. Track response and resolution times for every ticket to ensure vendors meet your expectations.
Real-Time Updates
Stay informed with instant notifications on ticket status changes.
Enhanced Collaboration
Add internal notes and tags to tickets, fostering seamless communication within your team.
Effortless Reporting
Generate insightful reports on ticket volume, resolution times, and more. Print or share them with ease for clear communication.
Data Security First
Identify and remove any sensitive information (PII) and attachments from tickets, ensuring data privacy compliance.
Empower Your Team
Build a robust knowledge base of solutions directly from resolved tickets, empowering your team to self-solve future issues.
Unify Your Support
One Dashboard for All Tickets, SLAs, and Responses
Centralized Support Ticket Management
Say goodbye to the chaos of juggling multiple support systems.
- Our app consolidates all support tickets, SLAs, and vendor responses into a single, easy-to-use platform.
- Gain instant visibility into every open ticket, response time, resolution time, and SLA compliance—all in one place
Track and Resolve with Precision
Effortlessly monitor the status of all your support tickets from various vendors.
- Track response times, measure resolution efficiency, and ensure SLA compliance
- Stay on top of your support workflow and never miss a critical update.
Build a Robust Knowledge Base
Empower your team with a comprehensive knowledge base built from your support interactions.
- Document solutions, share best practices, and create a repository of valuable information to streamline future issue resolution
- knowledge management is integrated seamlessly into your support process
Numbers speaking for themselves
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Experience the Future of Support Management
Transform how your business handles support tickets and vendor interactions. With [Your SaaS App Name], you’ll achieve unparalleled efficiency, clarity, and control.
Get Started Today!
Loved by businesses worldwide.
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Devid warner
Founer @xyz company
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent condimentum dictum euismod malesuada lacus, non consequat quam,,
Devid warner
Founer @xyz company
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent condimentum dictum euismod malesuada lacus, non consequat quam pulvinar eu mauris sit amet, pretium scelerisque eros,,
Devid warner
Founer @xyz company
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent condimentum dictum euismod malesuada lacus, non consequat quam pulvinar eu mauris sit amet, pretium scelerisque eros,,
Devid warner
Founer @xyz company
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent condimentum dictum euismod malesuada lacus,,
Devid warner
Founer @xyz company
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent condimentum dictum euismod malesuada lacus, non consequat quam.,,
Devid warner
Founer @xyz company
“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent condimentum dictum euismod malesuada lacus, non consequat quam pulvinar eu mauris sit amet, pretium scelerisque eros,,
Pricing Plan That Grows With You
Choose a VLT plan that fits your budget and business goals.
Teams
Suitable for Startup and small business
$10/monthly
What's included
- 3 Support Accounts
- Configurable columns
- Custom Metadata and Grouping
- Search across accounts
Pro
Suitable for enterprise firms
$25/monthly
What's included
- Everything in Teams
- Setting Custom SLA
- Role based Security
- API
- 10 Support Accounts
- SLA violation Alerts
- Activity Reports
- Knowledge Search
- Alerts
Frequently Ask Questionss
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All individual Framer subscriptions have been grandfathered into a Pro plan at your existing rate. If you were on a Small Team plan, then all 5 seats have been converted over to Pro seats at your existing rate.
All individual Framer subscriptions have been grandfathered into a Pro plan at your existing rate. If you were on a Small Team plan, then all 5 seats have been converted over to Pro seats at your existing rate.
All individual Framer subscriptions have been grandfathered into a Pro plan at your existing rate. If you were on a Small Team plan, then all 5 seats have been converted over to Pro seats at your existing rate.
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